FAQs

How does Try X work?

Try X lets you select fashion items online and schedule a home trial. A specialist brings your selection to your door, you try everything on, and only pay for what you decide to keep.

No. You only pay for the items you decide to keep after trying them at home.

It’s simple; the Try X specialist waits nearby while you try on your selections and collects anything you choose not to keep. No repackaging or return trips needed.

After adding items to your cart, choose a delivery time that works for you. You’ll receive a confirmation via email and Whatsapp

Yes. Just send us an email at support@1237396.us8.myftpupload.com at least 12 hours before your scheduled time. We’ll help you adjust your session.

We currently operate across Dubai. More locations are coming soon.

Your Try X delivery is handled by a trained specialist from one of our logistics partners. They’re professionally trained by the Try X team to ensure a smooth and secure experience.

Visit the “Become a Vendor” page, fill out the short interest form, and our team will get in touch to guide you through onboarding.

Yes. An Experience Fee of AED 10 (+VAT) applies to every booked session, whether a purchase is made or not.

If your final order value is AED 200 or above, the Experience Fee is waived.